Refund policy
Return and Refund Policy
At ClickKartShop, customer satisfaction matters to us. Please review our return and refund conditions before placing an order.
Return Eligibility
You may request a return within [7 days] of delivery if your item meets our return conditions.
Eligible reasons may include:
- The product arrived damaged.
- The wrong product was delivered.
- The product has a verified manufacturing defect.
Items must meet the applicable return conditions. Certain products may be excluded from returns where permitted by law.
Damaged or Incorrect Items
Please contact us promptly after delivery with your order number, a description of the issue, and clear photographs or videos showing the problem.
Refunds
Once an approved return or claim has been reviewed, we will notify you of the outcome.
Approved refunds will be issued to the original payment method where possible. The time required for the refund to appear depends on your payment provider or bank.
Return Shipping
We will inform you of the return procedure and any applicable shipping costs when your request is reviewed. Where the item is damaged, defective, or incorrectly supplied, return costs will be handled in accordance with applicable law.
Non-Returnable Items
Items may be excluded from returns where permitted by law and where the exclusion has been properly disclosed. This does not limit any consumer rights that cannot legally be excluded.
Contact Us
Email: [Your Customer Support Email]